Managed Service Provider "MSP" VS. Traditional Break-Fix IT Model.
During the traditional Break-Fix IT Model of IT management the consumer waits for computer or technology disasters to happen and then calls the technician to fix the problem. Can you see the major downfall of this approach? Of course you do, the damage is already done. The damage may be minor or it could be a major disaster causing company downtime, information loss, possible litigation, loss of customers, costing your company money, and the list goes on.....
Break-Fix technicians are not always available and your business could be out of service for days to weeks. Can your company survive this?
Managed Service Provider (MSP) breaks the mold of the traditional Break-Fix IT Model. MSP's are designed to make your life easier and less stressful. This is completed by proactively detecting and fixing potential IT issues using remote monitoring Technologies. The remote monitoring program (agent) is installed on your computer and continuously sends Real Time information to the MSP's computer. Types of information sent from the "Remote Monitoring and Management Agent (RMM)" are CPU Load, RAM Usage, Hard drive status, Anti-virus status, Network and IP monitoring, Windows Updates, and many more.. This process allows the MSP to diagnose potential technology issues immediately.
We are in a new age of cyber security issues such as Ransomeware, Viruses, Worms, Trojans, exc...
Are you confident your current IT infrastructure can withstand it? Let us take the worry out of your Technology needs and provide you peace of mind and the ability to focus on the success of your company.